Leona's Blog

Six Sigma Strategies, part 4

If you are just joining, you can catch up with the earlier parts of this post: part 3, part 2, and part 1. We have covered the basics for creating a Six Sigma infrastructure and if you have already run a project, most of the suggestions go hand and with running a project effectively. Now

Six Sigma Strategies, part 3

Picking up where we left off last week, we have hit the home stretch in creating a Six Sigma framework for your organization. So let’s go over the last steps in creating your framework… Create and Validate Measurement Dashboards This is one of the more poignant parts of Six Sigma and it’s one of the

Six Sigma Strategies, part 2

This week I want to continue helping you build a Six Sigma framework in your organization to ensure that your Six Sigma effort continues without frustration and lack of focus. Decide your level of commitment to cross-functional teams Much like Six Sigma itself, cross-functional teams are not appropriate for every situation. Before your Six Sigma

Six Sigma Strategies, Part 1

I have covered some specific Six Sigma topics in previous blog posts, but now I want to put up a general guideline for using Six Sigma principles and tools.  This post is the first in a series that tells you how to create the framework of a Six Sigma effort. Create and Agree on Key

Kaizen: More Than Just a Word

This blog post comes out of a recent conversation about Six Sigma specifics. I was discussing a Six Sigma engagement and the client asked to see specific experience in Kaizen. Kaizen is a Japanese word for improvement, for Six Sigma purposes it means continuous improvement. To be categorized as a Six Sigma project, the project

Continuous Flow Manufacturing (CFM) is an improvement effort that is used in manufacturing to achieve a balanced production line with minimal waste, defect free production and cost savings. True this is the definition for most improvement techniques, but CFM is a method that you can apply outside of the manufacturing field. The best thing about

As I cover some of the methods used in to measure quality in Six Sigma, I wanted to hit on determining what defines quality and apply to a usable example. The method I want to talk about today is the Critical to Quality Tree (QTC). QTC is tool that helps the organization determine what is

The Force of Six Sigma

  In change projects there are a million tools that you can use and everybody tells you change needs to happen, but no one shows you how. One tool that you can use to identify change forces and change barriers is the Force Field Diagram. The Force Field diagram is credited to Kurt Lewin, who

The What Theory?

What’s That Theory? I know some of you have taken the plunge and hired a belt, good for you! You’ve taken the first step to improving the quality of your service or product, but just because you’ve hired a belt doesn’t mean you understand a word they are saying. Fear not, I am here to

Why You Need Change Agents

Last week we began the discussion on change agents and I’d like to keep the conversation going. As important as identifying change agents is, it is also important to understand what they bring to your organization.  So here’s what they do and why it’s important to your change effort. They provide education This might seem