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Tag Archives: process redesign

Variation: The Sources

published on March 24, 2014

In metrics the most honest finding will be that your metrics will have degrees of variation. Understanding where and how those metrics occur, is the key to using your data in a forward thinking strategy. Let’s start with something simple, …

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Understanding Performance: Baseline Performance

published on January 27, 2014

In our conversations about process capability, I want to focus your attention on baseline performance. Baseline Performance is an alternative way to view long-term and short-term data. When you hear baseline performance it most likely will be a description of …

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