Using Six Sigma to Measure Statistics

In this blog we have talked about a lot about  the tools used in a change project, but I think that it is time we talk about the information that drives the project-the statistics.  The old adage is that the numbers never lie, but when you work with statistics you know that is a relative […]

Six Sigma Tools: First Time Yield

First Time Yield (FTY) is a traditional metric that tells you how many defects your process produces for before any improvement is done. Generally this measurement is used in the manufacturing or production field, but it can make the switch to your office easily. The formula for FTY is: FTY: Total Unit Passed/Total Units Tested […]

Kaizen: More Than Just a Word

This blog post comes out of a recent conversation about Six Sigma specifics. I was discussing a Six Sigma engagement and the client asked to see specific experience in Kaizen. Kaizen is a Japanese word for improvement, for Six Sigma purposes it means continuous improvement. To be categorized as a Six Sigma project, the project […]